Privacy Policy

1. Introduction

TaxPay ("we", "our", or "us") operates the taxpay.ng website and the TaxPay platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, Tax Identification Number (TIN), and other details you provide during registration.
• Financial Information: Sales data, expense records, payroll information, and tax-related financial data you input into the platform.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.
• Device Information: Browser type, operating system, IP address, and device identifiers.

3. How We Use Your Information

• To provide and maintain our tax compliance services
• To calculate, file, and remit taxes on your behalf (VAT, PAYE, CIT)
• To process payments through our integrated payment partners (e.g., Remita)
• To generate tax reports and compliance documentation
• To provide AI-powered tax assistance and guidance
• To send important updates about deadlines and filings
• To improve our platform and develop new features
• To comply with legal and regulatory obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Tax Authorities: FIRS and relevant state tax agencies as required for filing and remittance
• Payment Processors: Remita and other payment partners to process tax payments
• Service Providers: Third-party providers that help us operate our platform (hosting, analytics, support)
• Legal Requirements: When required by law, court order, or governmental regulation

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active and as required by Nigerian tax regulations. Tax records are retained for a minimum of six (6) years in compliance with FIRS requirements. You may request deletion of non-regulatory data by contacting us.

7. Your Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@taxpay.com.